#1

Hi,

I use Obsidian Sync to connect my laptop, iPad, iPhone, and work computer through the same remote vault. Unfortunately, nothing seems to be syncing, and I don’t know why. Looking at the sync activity logs, they all say that they connect to the server at the date and time when I look at the log. I’ve tried disconnecting to the remote vault and reconnecting, opening and closing Obsidian, and rebooting the computers/phones/tablets and the vaults fail to sync.

Thanks!

I know that sync worked last week. Any idea how to fix the problem?

Thanks!

#2

Is it slow to sync or does it say there’s nothing to sync?
Is there anything to sync?
Can you post the sync logs?

#3

Thanks for getting back to me so quickly @WhiteNoise. The notes just have not been syncing and there’s no message in the sync log. Here’s the sync log from my PC.

2021-04-12 16:32 - Connecting to server
2021-04-12 16:52 - Connecting to server

There should be information to sync. I added information to an existing note on my iPad and PC. I also created notes on my PC. The new notes only exist on the original computer, and none of the modifications have been made on any of my devices.

I should add that I moved some notes to different folders in the same vault on my PC. I didn’t move them on my other devices. I don’t know if that could cause problems.

Thanks!

#4

Are you behind a firewall of some sort?

#5

Can you visit https://sync-01.obsidian.md/ in your browser and see if that opens the obsidian website?

#6

Only my Windows Firewall.

#7

Yes, it opened the site that included the private betas for the mobile app.

#8

I’d recommend jumping on Discord so we can try to debug the issue live.

#9

Sure. I’m on Discord, but I’ve only read posts on it. Never done anything else. What do I need to do? Thanks!

#10

Just send me (Licat) a direct message and we can pickup the conversation there.

#11

Just to update anyone else viewing the thread, we’ve noticed that this specific database was stuck in a weird state, and I’ve remotely triggered a flush to restore everything in order. I’ve also pushed code to catch this in the future and automatically fixes the issue.

1 Like
#12

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