What I’m trying to do
I have just subscribed to Sync Standard but shortly after, and having played around with my new sync vault, I have realised that I have some PDF files that I would like to add to my new vault, but there are some files which exceed the 5Mb size limit on the Sync Standard tier.
Does anyone know what happens to their pre-existing subscription once they upgrade to the next tier?
Did you get refunded for the unused period of your pre-existing subscription or was it some how converted to Sync Plus tier (ie 10 month remaining of Sync Standard tier would become 5 months worth of a Sync Plus tier)?
Things I have tried
I have just emailed Support but as it’s coming to the weekend, they may not review my email until the beginning of next week.
Many thanks,
wing-a-ling