I am having trouble installing Obsidian on my win 10 computer.
All my drivers are fully updated, tried disabling firewall, ran as administrator and startup pc in safe mode. But it’s still giving me the error 'Obsidian is running, click OK to close it…
After clicking OK it just gets stuck in a loop. I have also looked around the forum and found people with somewhat similar problems, but they all solved their problems via the things I tried mentioned above. I have also never had obsidian installed before so I’m not sure about any steps I could take.
I don’t think I’ve seen anyone else with this installer problem, so it’s pure guesswork what might be going on (unless anyone knows exactly how the installer works and what it checks and reports). So checking all applications and processes is a simple extension of the logic used above. If the installer thinks Obsidian is already running, it’s either glitching or the check is misidentifying a process as Obsidian; that process wouldn’t need to be called Obsidian - the installer might just say Obsidian is already running because Obsidian is what it’s trying to install.
You might need to go through the registry to see if there’s anything left behind from failed installations. I assume you have no problem installing other programs; if you do, then it would be worth doing a thorough system check for viruses etc. Already running errors are known with other installers, so worth checking for suggested solutions for them too - eg 5 Solutions to "Avast Setup Is Already Running" Error - MiniTool Partition Wizard