Hi, I’m an entrepreneur and I’m trying to maintain a consistent representation of myself and my brand across all forms of communication, whether it’s in the messages I write to individual customers, marketing materials or public announcements, etc.
Every time I start writing a new message, I try to think about their perspective and what they think of me. I try to think about all of the person’s interactions with me or my product, and how that has shaped their view of me.
Ideally, whenever I’m writing a message to X, I could easily see all the messages I’ve sent to X and X has sent me, and any background info that might be important. Then I could go: “Ok, those previous messages probably mean that X thinks this and that about me, so I should write a message like this…”
Right now, I’m keeping storage of all messages I write to any customers in Obsidian. It’s helping me get inspiration for the tone and style whenever I’m writing a new message.
Any tips for plugins or workflows that could help me optimize this process further?