"This app can't run on your PC"

I’m attempting to install the x64 version of Obsidian.

Steps to reproduce

I’ve downloaded the Obsidian.0.13.23.exe file, double clicked.

Expected result

Expecting to install.

Actual result

Error message : “This app can’t run on your PC. To find a version for your PC, check with the software publisher.”


  • System:
    |Processor|AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx 2.00 GHz|
    |Installed RAM|8,00 GB (6,90 GB usable)|
    |System type|64-bit operating system, x64-based processor|

  • Operating System:
    |Edition|Windows 10 Home|
    |Installed on|‎13/‎10/‎2020|
    |OS build|19044.1526|
    |Experience|Windows Feature Experience Pack 120.2212.4170.0|

no idea. is it a corporate owned computer?

If you google the error message you’ll find several suggestions on how to fix it, like this one, or on make use of.

  • @WhiteNoise Its not a corporate owned computer.
  • @heumed I’ve followed the make use of link and followed the steps. No success.
  • @heumed I will try the first link later tonight…

I have solved the issue by downloading and running Obsidian in Windows safe mode.

windows button + R ,
On the boot tab, checkmark Safe Boot, checkmark Network, press OK,
Restart system,
Start Microsoft Edge, download Obsidian, install Obsidian,
windows button + R ,
On the boot tab, uncheckmark Safe Boot, uncheckmark Network, press OK,

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.