Sync broken if missed payment

[philstach3]

Steps to reproduce

I had Obsidian Sync working fine for year
The yearly re-subscription payment bounced due to new card
Re-subscribed for a year successfully

Expected result

Obsidian starts syncing again

Actual result

It is not syncing.

Environment

• Operating system:

• Debug info:
  SYSTEM INFO:
  Obsidian version: v1.1.9
  Installer version: v0.15.8
  Operating system: Windows 10 Pro 10.0.19045
  Login status: logged in
  Catalyst license: none
  Insider build toggle: off
  Live preview: on
  Legacy editor: off
  Base theme: dark
  Community theme: none
  Snippets enabled: 0
  Restricted mode: off
  Plugins installed: 3
  Plugins enabled: 3
  1: Advanced Tables v0.17.3
  2: Templater v1.12.0
  3: Dataview v0.5.41

---

Additional information

Sync Logs look like this:
2023-02-06 20:45 - Waiting to connect to server
2023-02-06 20:46 - Waiting to connect to server
2023-02-06 20:46 - Waiting to connect to server
2023-02-06 20:47 - Waiting to connect to server
2023-02-06 20:47 - Connecting to server
2023-02-06 20:47 - Did not respond to login request: {“res”:“err”,“msg”:“Vault not found.”}
2023-02-06 20:48 - Waiting to connect to server
2023-02-06 20:48 - Waiting to connect to server
2023-02-06 20:49 - Waiting to connect to server
2023-02-06 20:49 - Waiting to connect to server

[WhiteNoise]

can you redo the procedure and connect to the remote vault or the remote vault doesn’t exist anymore?

[joethei]

Please send inquires related to Obsidian Sync to [email protected], as we need to look into your account.

This is likely not a bug.

Did not respond to login request: {“res”:“err”,“msg”:“Vault not found.”} tells me that your vault was either deleted from a different device.
Or you resubscribed after 30 days, as we delete all remote vaults if a subscription has expired, after 30 days.: https://help.obsidian.md/Obsidian+Sync/Limitations#How+long+do+you+keep+my+data+after+my+subscription+expires