Support contact details for Obsidian?

Help
1

What I’m trying to do

I just signed up for a Sync subscription for 10 vaults. I can see it on my credit card statement. But the Obsidian website / mobile app / desktop app are not recognising that I have paid for sync. I’m sure it’s some glitch, but who do I contact to resolve this?

Things I have tried

I have searched high and low for support / contact us / also this forum. Can’t find any details on how to reach someone who can help me resolve this.

2

If you have questions about commercial licenses, Obsidian account issues, payments to Obsidian, Obsidian Sync, Obsidian Publish, or security concerns, reach out via email at [email protected]. Before that, though, check out our Help docs to see if your answer is already there.