Obsidian sync offer - problem with my account info

First, search the help docs and this forum. Maybe your question has been answered! The debugging steps can help, too. Still stuck? Delete this line and proceed.

What I’m trying to do

i have Obsidian and use it every day and I think it’s time to start paying for Obsidian sync but when asked for my email and password, I enter the same as I have entered to get here now, but I get an error message and when they offer me a change of password, the mail never arrives at my chosen address. I have tried with an alternative address but no response there either.

Things I have tried

It’s not the same account between the forum and the obsidian account. You need to create an account there.

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