At work I use Obsidian pretty much as a personal CRM. The system depends on the calendar plugin and the most awesome Tasks plugin and is glued together by extensive use of backlinks.
To start with, my daily notes template is extremely basic, the main part contains some filters to show me the tasks that are scheduled for today. Apart from writing down my most important task of the day and a brief reflection in the evening I don’t use this for note taking.
For my actual notes I abuse the Zettelkasten plug-in. So with a simple keyboard shortcut I create a rapid note with date/time stamp in a dedicated folder based on this template:
[[🟦]] :
📅 : [[{{date:YYYY-MM-DD}}|{{date:DD-MMM-YYYY}}]]
📧 :
👥 :
⏪ :
***
- …
In the first row I just give the note a simple title. The second row creates a link to the daily note. If the note refers to an email then a link with the name of the person goes in row 3. Otherwise I use row 4 to add all names of the people in the meeting. Finally, if this note is a follow up then I create an link in the last row.
Within the note text itself I make sure that I include further links eg to relevant projects, clients, etc. as well as any tasks.
With all this, my rapid note than shows up in the backlinks section in all relevant notes:
- I can click on the calendar and by hovering over the backlinks I see what happened on that day.
- A file simply named
in my root folder shows me all rapid notes in chronological order (including title) and by using search within the backlinks section I find what I’m looking for very quickly.
- For each person I have a nearly empty note that basically only has a filter for incomplete task that include that person’s name. It’s extremely powerful to just quickly open the note of a colleague and have the full overview of what to talk about right there.
- My project notes are actual notes with what this project is about, action tracker and anything else I want to see at first glance. A living backlinks section allows me to dive one level deeper very easily.
In a way I’m emulating the Zettelkasten principle with atomic notes and all of that, just for productivity. By linking my rapid notes to each other I create stories. My daily notes and contact notes are entry points to my ‘knowledge’ and through my project notes I can be creative, have new ideas and create value.
I’ve now had several attempts at this workflow and believe I’m finally getting there. The key for me is to keep it as simple as possible and while the explanation turned out a bit longer than I thought, this is really easy to implement and manage.