Log files that won't sync due to file size limits

Use case or problem

Sync won’t handle files >100mb. Sometimes I’m unaware that a file hasn’t synced

Proposed solution

Add an error message to the sync log, something like “Skipping file (name) as it exceeds 100Mb limit”

12 Likes

This feature would be very useful, as the current behavior almost feels like a bug: files over the individual size limit are just silently ignored by Sync.

With the new Standard plan, the lack of logging is even worse than when this feature request was originally posted: the size limit for each file is now just 5 MB, which has a much greater risk of affecting files like images or PDFs.

2 Likes

Edited the main post to make it capture for all Sync plans.

1 Like

I also came across this problem where files didn’t get sync because it’s >5MB. Some warnings would be very helpful (anything but failing silently).

If there’s an easy way to see this in Obsidian, it would allow me to consider subscribing to the higher capacity plan and resolve the problem.

I just gave it a :purple_heart:. For folks looking at the sync logs, something like this will make it clear exactly what’s going on and avoid confusion. An in-app notification would be even better.

2 Likes

Want to throw my two cents in on this feature. In my case, and many others I imagine, it leads users to think there is a BUG with sync, which leads to loss in confidence in the service. The limitation is mentioned on the Sync page, which may be glossed over, or forgotten by users.

Implementing this is a possible reduction in support/mod time spent, as well as a reduction in possibly cancelled subscriptions for users who do not attempt to make a bug report thread and assume the service has issues.

2 Likes

Found my way here after spending the better part of an hour trying to troubleshoot this. I couldn’t figure out why a file wasn’t syncing.
Why did it take me this long to realize it was due to the file size limit? That’s a good question.
I tried:

  • Checking the sync activity log (from the device with the large file):
    • No errors
    • Nothing in the “skipped” list
  • I tried moving the file, then checked the logs
    • Still no mention of the file in the activity log
  • I went to the troubleshooting docs at help.obsidian.md/sync/troubleshoot which, at the time of writing, there is not a single occurrence of the word “size” on the page.

At that point I was ready to file a bug report, but ended up here.

Arrell, arihen, and flyingnobita all make some pretty compelling arguments for making this a priority, especially if it is supposed to drive revenue.

Okay, that was my 50 cents n change.

2 Likes

As part of the solution it might be good to have a place in Settings > Sync that lists all files in the vault on the device that exceed the plan’s file size limit. Ideally it should have a search box too.

Oh, yes, I think this should be covered there. If you want, you can file an issue about it on the Help site’s GitHub (link is near the bottom of the Help homepage).