vakar
January 30, 2025, 7:47pm
1
Steps to reproduce
Download the app from the app store and open it
Y
Expected result
I can use the app
Actual result
I see the logo for a seond and then a blank / black screen
Environment
App will not open so I cannot get debug info, general notes below:
iPad air running iPadOS 18.3.
This a fresh device so should represent a “clean” install:
There is no obsidian entry in icloud (I don’t / have never used obsidian with iCloud)
There is no obsidian folder in files
Additional information
Tried restarting the iPad, reinstalling the app, and disabling iCoud. None of them resolved the issue.
this is very strange.
Which iPad model is it exactly?
Hi I’m having the exact same problem with a different iPad model and have tried all the same steps to resolve it. Brand new iPad pro m4 13 inch just tried installing obsidian for the first time today and have the same logo and then blank screen. So if you find a solution to this please post it here so I can try to replicate it.
vakar
January 30, 2025, 8:44pm
4
iPad Air (5th Generation)
can you kindly post a screen recording?
Nevermind, we can repro. We will look into this immediately.
sizzl0r
January 31, 2025, 12:01am
7
Same problem here on iOS 18.1 (iPhone 16)
We have submitted an updated public build to Apple for review. When it clears, it will be available to update/download from the App Store.
Edit: This build is now public on the App Store.
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