Email username during login is case sensitive

When signing into the Windows desktop app the username (an email) is case sensitive. If you sign up with a capitol letter, you must include that capital in any subsequent log ins. Emails are not case sensitive, so it shouldn’t matter what capitalization is used for the username for the username or provider part of the email address.

Using a lowercase function or similar on the username input and your records should resolve this.

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Sorry about that! Will fix. You’re right that emails should definitely be case insensitive.

Did some more research and it looks like from the RFC, the part before @ could be case sensitive:

In practice though, no widely used mail systems distinguish different addresses based on case.

But we don’t want to assume that though. Is it causing trouble for you? I can change your email for you if that’s a problem.