It seems I am not the first person to have this problem. I reset my password on obsidian.md (and after that I could connect via the application to my sync account), but I cannot change the condition of my subscription to cancelled it.
I have been charged just today for one month although I had sent an email to support with no answer. What can I do. Block my card?
Any ideas?
(A lot of people have had this kind of problem. Please take note than even when you reset the password in the website obsidian.md, you cannot login to it, just to the application. And you cannot manage the subscription.)
I do not understand why no one answers after three or four days.
“Login failed, please double check your email and password.”
I have done it about ten times in the last four days and with a few resets. The password and the email are ok (i have my obsidian app working ok, already logged).
so if you log out in obsidian app you can log in with same username and password. I am going to repeat everything is case sensitive including the email.
If you have a password manager disable it, sometimes they change things after you input them.