One time lifetime payment for priority email support

fierce_ninja · 2021-09-10T00:09:24.679Z

Hi is there any way to pay a one-time payment for lifetime, aka no subscription, to get priority email support?

ryanjamurphy · 2021-09-10T12:13:47.271Z

No, there is not. Commercial licenses have access to email support. Otherwise, the app is free and community-supported via questions and discussion here and on the Discord.

obsidian.md

Obsidian: A knowledge base that works on local Markdown files.

Obsidian – A knowledge base that works on local Markdown files.

fierce_ninja · 2021-09-10T14:58:38.039Z

Hi @ryanjamurphy thank you. Can I buy sync subscription and still get support for any non-sync issues too? Or does the sync subscription only allows questions on sync related issues?

Silver · 2021-09-13T21:47:03.096Z

fierce_ninja:

Can I buy sync subscription and still get support for any non-sync issues too? Or does the sync subscription only allows questions on sync related issues?

With Sync subscription you can get support with using the core Obsidian (how to do certain things, why is this not working, etc). For bug reports and feature requests please always go for the forum first; for community plugin and theme issues please reach out to the author.

I hope that helps!

system · 2021-09-14T21:47:50.773Z

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