Obsidian Install Error

Help
1

Steps to reproduce

Download Obsidian from obsidian.md/download
Attempt to install
Get the abort retry ignore error
-Abort cancels the install, so it’s not installed.
-Retry will bring this error message back up.
-Ignore will close the installer, and Obsidian is not installed.

Did you follow the troubleshooting guide? [Y/N]

No, since there is nothing in the Guide about the installation process itself.

Expected result

Obsidian to be installed

Actual result

The error prevents installation

Environment

N/A, this would require the installation to succeed.

Additional information

A picture of the error message:

image
image814×384 12.4 KB

(the .tmp directory is different every attempt, but beyond that it’s the exact same error every time)
Things I have tried to correct this:
Delete Obsidian files in the Temp directory
Delete Obsidian files from everywhere on all hard drives
Delete Obsidian registry entries
Download and attempt to install previous versions of Obsidian
Create a different user account on Windows and attempt to install obsidian using that
Right click the installer and select run as administrator

2

No idea. It works fine for me. We’ll keep this open and see if we gather more reports.

Maybe an antivirus thigs? I don’t know.

3

I believe I’ve resolved the problem. Turns out the problem was Windows AppLocker. Specifically, it was blocking whatever Obsidian was trying to run from the temp directory during the install process.

I disabled AppLocker long enough to install Obsidian and it worked.

If someone has a similar issue, they may have the same problem. Or they can try the things I tried before (I got all of those things from previous threads that worked for others).