Inform users in apps that Obsidian Sync deletes remote vaults in 30 days after subscription cancelation

Use case or problem

I got Sync subscription, used it for a month, canceled it. Meanwhile, I lost my device, bought a new one, got Obsidian, again subscribed to Sync under the same account, no Vault…

Proposed solution

Inform users in Apps which are connected to Sync account, that you delete data. Current implementation (reading the docs) is not verbose enough. You can alert users in scaling manner, 30 days > 14 days > 7 days > 3 days > 1 day. Allow users to disable these notifications on 14th day.

Current workaround (optional)

None

Related feature requests (optional)

None

1 Like

This feels like a prank, because in contemporary UX, the app babysits its users when their data might potentially be removed/changed. But in this case I learned it a hard way and I want no-one to repeat the same.

PSA: Obsidian sync deletes your vaults after 30 days of no subscription.

I will submit a feature request to alert about remote vault deletion if subscription has been canceled.

This happened to me. Should have read its documentation more thoroughly.

It’s here too

Also don’t forget that

I think it’s a good idea to send an email before deletion.

3 Likes

@WhiteNoise yeah, just picked up sync without reading the memos… If you think it’s a good idea to inform via email, please share your opinion in Feature request: Feature requests - Obsidian Forum