Hi!
After long time being a happy user, I am facing a problem with sync for the first time. Last month I renewed my subscription (added more credits) to use the vault sync, but since a week or so I am unable to sync my vault. I have only 1 vault, but in the logs it says that I need to remove my remote vaults. But I only have 1 remote vault, so the error makes zero sense.
In my “billing” section I am seeing that my plan is “Sync Standard”.
Regards
What is the exact error message?
Hi!
In the logs I see “Failed to authenticate: Vault limit reached. Please delete a remote vault to keep syncing”
What’s your obsidian version? Can you attach the debug info (command palette-debug info)
We looked at your account based on your email.
You changed your subscription from the 50GB plan down to the 1GB plan and you had 2 remote vaults. It won’t let you sync until you delete your other remote vault.
Hi!
I only have 1 remote vault called “Personal Stuff”. If there is another one, it must be something old that does not appear in the list of my Obsidian vaults (maybe 1 or 2 years ago I had one called “DoomsDayVault” or something like that but I do not see it in my vaults when I open Obsidian) . Is there a way to let me enumerate/delete the vaults remotely? I mean a section in the website or similar.
If no, please, delete any other vault that is not called “Personal Stuff”. This is the only REMOTE I have configured at this moment.
Regards
To see & delete the remote vaults go to: Settings > Sync > Remote vault > Manage
We can’t delete anything from our end.
Thanks! It solved the issue. Working again like a charm!
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