Daily Note from Mobile overwrites desktop

[easyawakening]

I primarily use Obsidian on my desktop computer (Mac OS), but also have the mobile app and Obsidian Sync.

Unfortunately, the syncing process is not working properly. Sometimes, even though I have written notes on desktop, when I open it on mobile, the daily note is blank. When I write something in the daily note on mobile, when I open it again on desktop, I just see what was written on mobile and everything else has been overwritten.

Unfortunately, this makes Obsidian sync and the mobile app pretty unusuable for me.

[WhiteNoise]

What you describe should not happen. There is only one case where the overwrite happens and is described here

Troubleshoot Obsidian Sync - Obsidian Help

If it happens in other circumstance, we are gonna need exact repro steps and possibly some screen recordings.

Moved to help for now.

[easyawakening]

This here does apply to me: users who automatically generate or alter notes on startup, for example using Daily notes. I’m specifically referring to the daily note. I have not experienced this for other notes. (Also don’t really edit other notes on mobile.)

So there is no solution for this? It’s something you’re working on fixing?

[easyawakening]

@WhiteNoise Unfortunately, the same issue persists and I’m frustrated there is no help on this. (I’m using the paid service after all.)

Could you please look into this / respond in some way?

[easyawakening]

Just updating here that the issue continues. I was writing all they in the daily note. There was lots of stuff in there.

Then I went to dinner and opened the mobile app, which is set to open to the daily note. It was the empty template. Then when I got back to my computer, all the text had disappeared. Obviously, Sync replaced all my written text with the template daily note that the mobile app put up.

I have no idea if / how I can restore the data. Nothing shows up under deleted files.

[kepano]

We’re looking into this and will reply to the email you just sent to our support inbox

Note that forum is for community support — if you want to reach the team with a Sync-related issue you can always email us. The “email support” button automatically includes your debug information so that we can more easily help troubleshoot the issue.