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- We only consider bugs that are reproducible in the sandbox vault or a vault with no third-party plugins/no css snippets/default theme.
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Steps to reproduce
Go to Pricing - Obsidian
Click on the “Catalyst” button
Click on the “Create an account” link
Fill up the form
Get the confirmation email, click on the embedded link
In the page that is opened, login
Did you follow the troubleshooting guide? [Y/N]
Didn’t find anything on this subject ![]()
Expected result
Login and be able to pay for the Catalyst offer
Actual result
Getting a “Login failed, please double check your email and password.” error
Environment
Tried on both Firefox 146.0.1 and Chrome 143.0, with the Debian 13 OS