#14

Hello, I have adopted your opinion. On the mobile phone, all plug-ins of OB are closed, and it is only used to browse the files of the PC.

But recently this problem appeared again, the experience is really very bad

The BUG is also very outrageous. The content of the old version is directly superimposed on the new version, causing the content to be doubled directly.

As Figure 1

I want to remind you that use sync history is very troublesome, because this bug syncs dozens of files by mistake at one time

As Figure 2 , this is the wrong problem file that I used to filter the dataview at the same time, a total of 52

I can be sure that I have absolutely no one to modify these files on the phone

I still solemnly ask you to pay attention to this bug. I can cooperate with the investigation. Otherwise, this bug has seriously affected my experience. If it cannot be fixed, I would like to apply for a refund of the synchronization service. Don’t worry, how much time is left? back how long

image

image
image689×844 79.6 KB

#15

The fact that the content is doubled is not a bug but the result of the merging algorithm struggling to reconcile the two versions.

This can happen when you edit heavily the same file on multiple devices without synchronizing or you have a third party app substantially modifying your files (maybe a backup solution you run in the background).

#16

It’s not what I did, and I won’t do it

There is a description in my reply, on the phone I just use it to browse the content, I will not edit the content at all

Also, at the same time, I will only use one device to edit content

For the synchronization service, I only use the OB official service, not the third-party service. The official service should be enabled in real time, and my environment is always connected to the Internet.

I honestly find this strategy really bad, the user editing experience sucks when different versions of content are mixed together, especially with YAML

#17

what about your desktop? Do you have something on your desktop that can potentially change the content of your files? Like Obsidian plugins or an external backup or sync solution?

Do you have sync logs of when this happened (both phone and pc)?

#18

I use a lot of plugins for the desktop client

But I don’t understand, what does this have to do with the desktop?

Judging from all the current bugs, they are triggered by the mobile phone.

Of course, if you need, I can provide synchronization logs, as well as detailed configurations of desktop clients and mobile clients to help troubleshoot bugs

I just checked the PC client, and the synchronization log on January 18 has been overwritten. I wonder if the local file is stored?

#19

A file can be modified on both sides, so the state of the file on the desktop is important too.

If this problem happens to multiple files at the same time, it more likely that this is problem with some plugin or with an external sync/backup solution.
What plugins do you run and do you have any other program monitoring your vault?

#20

Just from the results, all the problem files are the wrong superposition, modification, and file deletion and restoration triggered by the mobile phone.

Do you have an email？ I will send you my plugin list and enablement

At the same time, in addition to the official OB synchronization service, I have not used third-party synchronization services, or other services to monitor the vault

#21

you can use ctrl-p and type debug. you’ll get a list of plugins.

#22

pls check
pugin.zip (1.0 KB)

#23

I don’t know, you have too many plugins and we don’t provide support over plugins functionality. If you are sure that no third party program are doing this. I suggest you disable plugins until you find what is causing this beginning with the plugins that can explicitly modify the file content.

#24

I have tried to reproduce, but not 100% successful,

The characteristics of this problem are:
When the mobile phone OB has not been opened for a long time (more than 1 week), open it on the mobile phone,
Then this problem will appear. In the next time, this problem will not appear, but if you continue to open it for a long time, it will appear again.

It can be seen that it is very unstable and the time cost is very high

Because of this BUG, I have been crazy many times. This is China. I stayed up all night to communicate with you about bugs, but you said that because there are too many plug-ins, let me investigate it myself!

I’m not a programmer, I don’t know how to troubleshoot, and I’m very tired. If this bug can’t solve , please allow me apply for a refund. I don’t want to waste my precious time on such inexplicable things.

I’m just a normal user

#25

Sorry for the frustration. I think it’s better you send an email to support@obsidian.md and refer this forum post. Thanks!

#26

OK，thank you

#27

I don’t want to interfere, but I’d point out that, if you only ever make changes on one side, you don’t need a sync solution. You only need a backup on the reading end. Incremental backup should work.

#28

I have mobile editing needs, such as collecting inspiration at any time

Currently only used for browsing, because I am worried that this bug will be triggered, so I did not edit it.

#29

So, two vaults. One for mobile editing. A big one for desktop editing. Mobile syncs. Desktop is backed up.

You probably wouldn’t need all the plugins for the mobile vault which would make it easier identify the cause of any problem, assuming it’s caused by a plugin.

#30

I need them in a library, because the input on the mobile terminal can be processed by the PC side; the content on the PC side can also be browsed by the mobile terminal

That’s what the sync service is all about

And now I have disabled the plugin in the mobile sync configuration

I think if now want to solve this problem , we should focus on what caused it and find a solution, provided it is under the same vaults

#31

I have just re-read you thread. Can you clarify if this problem happens one file a time or if multiple files are affected at the same time?

#32

Judging from the results, this bug is to synchronize multiple error files from the mobile phone to the PC at same time

#33